BOOK NOW

Privacy Policy

Wallington Station Cars Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or contact us.

1. Information We Collect

We may collect and process the following data:

  • Personal information: Name, phone number, email address, pickup and drop-off addresses, and payment details.
  • Booking information: Journey details, date and time of travel, special requests.
  • Device information: IP address, browser type, and usage data when using our website or app.
  • CCTV footage (if applicable): For safety and security at our premises or vehicles.

2. How We Use Your Information

We use your information to:

  • Process and manage bookings
  • Communicate with you regarding your journeys
  • Improve our services and customer experience
  • Maintain safety and security
  • Meet legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Our drivers and dispatch team for booking fulfillment
  • Service providers (e.g., payment processors, IT support)
  • Legal authorities when required by law or to protect our rights

4. Data Security

We take reasonable steps to protect your data from loss, misuse, and unauthorised access. All payment information is encrypted, and access to personal data is restricted to authorised personnel only.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict how we use your data
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

6. Retention

We retain your data only for as long as necessary to provide our services and comply with legal requirements (e.g. HMRC regulations, Transport for London licensing rules).

7. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Wallington Station Cars Limited
Railway Approach
Wallington Station
Wallington
SM60DZ
Email: info@wallingtonstationcars.co.uk
Phone: 02086472000